Ink Does Not Come Out

1. Check1 Make sure of the estimated ink levels in the FINE cartridges.

   When a FINE cartridge runs out of ink, replace empty FINE cartridges with new ones.

   • Replacing a FINE Cartridge

2. Check2 Is the FINE cartridge installed properly?

   If you do not close the ink cartridge locking cover correctly, ink may not be ejected correctly.

   Open the scanning unit / cover to open the ink cartridge locking cover, and then close it.

   Press down the ink cartridge locking cover until it clicks into place.

   

3. Check3 Are the print head nozzles clogged?

   Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

   For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

   • Watch the movie

   • If nozzle check pattern is not printed correctly:

     If ink has not run out, perform print head cleaning and try printing the nozzle check pattern again.

   • If problem is not resolved after performing print head cleaning twice:

     Perform print head deep cleaning.

     If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply.

   • If problem is not resolved after performing print head deep cleaning twice:

     Ink may have run out. Replace the FINE cartridge.